The Bellisia Commitment
At The Bellisia, we strive to provide our customers with a seamless shopping experience. We understand that sometimes plans change, and you may need to cancel or return your order. To ensure clarity, please review our policies below:
Return Policy
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Eligibility for Returns:
-> Returns are accepted only if concerns are raised within 24 hours of delivery.
-> Returns will be accepted only for products with manufacturing defects, damage, or breakage during transit.
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Return Process:
-> To initiate a return, customers must provide clear photos and/or videos of the product highlighting the defect or damage.
-> This visual evidence is crucial for us to make a well-informed decision regarding the return request.
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Format:
Email Subject: Order Return Request - [Your Order Number]
Email Body:
Full Name:
Order Number:
Contact Number:
Reason for Return:
Images/Videos:
Please send your cancellation request to info@bellisia.com or contact us directly at +91 8269391011 (Whatsapp).
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Return Approval:
-> Upon review and approval, we will arrange a product pickup, after which the refund process will be initiated.
