Yes, we use SSL encryption (indicated by “https://” in our URL) to ensure all sensitive information shared between your browser and our servers remains private and secure.

Never. We do not request sensitive information via phone or email. All transactions are securely processed via trusted payment gateways.

Reach out to our experts at 📞 +91 8269391011 or chat with us via WhatsApp from the icon at the bottom-right of the website.

Unfortunately, due to legal and confidentiality reasons, we are unable to make any changes once an order is confirmed.

This could be due to:

• Regulatory or compliance restrictions in your region
• Lack of a reliable shipping partner in your area

Nevertheless, you can contact us at 📞 +91 8269391011 or drop a mail at info@thebellisia.com and we will work hard to deliver it to you.

Yes, we do. The Bellisia offers international shipping to most countries.

For custom or large volume orders, visit the Bulk Ordering page on the website and send us an inquiry. Our team will connect with you to fulfill your dream.

We accept all major debit and credit cards, UPI, net banking, and other secure online payment methods. All purchases must be completed online.

Yes, you’ll receive an email confirmation with your order details immediately after checkout.

Orders can only be canceled before they are dispatched. Once shipped, cancellations are no longer possible. Kindly refer to our Cancellation Policy for full details.

We typically dispatch within 2–3 business days. Delivery timelines vary by location:

• Metro cities: 3–5 business days
• Other areas: 5–7 business days
  

International orders may take longer depending on customs clearance.

Once your order is shipped, you’ll receive a confirmation email with tracking details. You can also visit Track My Order in the footer or click here

An RTO occurs if:

• Delivery attempts failed
• Address was incorrect or incomplete
• Order was refused at delivery
  Our support team will attempt to contact you before initiating a return.

While most products are sold as-is, we do accept a limited number of custom or bulk requests. Please email us at info@bellisia.com for customizations.

Returns are accepted only if reported within 24 hours of delivery. Eligible reasons include manufacturing defects or damage during transit. Contact us at:

• 📧 info@bellisia.com
• 📱 +91 8269391011

No, we do not store or access your payment details. Your transaction is securely processed by certified gateways.

The Bellisia Wallet is a digital wallet where you can receive refunds or promotional credits. Wallet balance can be used for future purchases on our website.

Our candles are designed to be a luxurious experience. Some styles may be reusable as decorative holders once the wax is finished. Kindly refer to individual product pages for reuse recommendations.

Most of our pieces are handcrafted in small batches, with attention to detail and premium craftsmanship.

Our candles are made with high-quality fragrance oils and natural wax blends. All scents comply with IFRA (International Fragrance Association) standards and are safe for indoor use.

Yes, we offer elegant gift packaging options. You can select this during checkout or contact our team for custom gifting inquiries.

Absolutely! Add your message during checkout, and we’ll make sure it’s included with care.

We blend artisanal craftsmanship with refined aesthetics to create timeless, luxury home décor. Our products are curated to elevate your everyday spaces with elegance and purpose.

We are proudly based in India and work with talented local artisans and suppliers to create premium decor experiences.